What is DDO?

The Design and Distribution obligations (DDO) create a fundamental shift in how products are distributed to clients and members.

DDO requires product issuers to design products that are consistent with the likely objectives, financial situation and needs of the consumer for whom they are intended from 5 October 2021.

The Act requires that:

  • Issuers design financial products that are likely to be consistent with the likely objectives, financial situation and needs of the consumers for whom they are intended (the target market), and take reasonable steps to ensure investors outside the target market are unlikely to acquire a product. Issuers include, but are not limited to, asset managers, insurers, operators of investment platforms, trustees of superannuation funds and banks.
  • Distributors must take reasonable steps to distribute financial products to the target market. Distributors (including personal advice distributors) are also obligated to report complaints, significant dealings and information specified by the product issuers.

The consequences of not complying with these requirements are significant, with the legislation allowing for civil penalties up to $200,000 for individuals and $1 million for corporations, as well as potential criminal sentences.

How will DDO impact you?

For product issuers (Issuers), platforms (Issuers and Distributors) and AFSL licensees selling financial products to consumers (Distributors), DDO legislation requires that there be sharing of information and that all three participants monitor product dealings against the Target Market Determination (TMD) provided by the product issuer.

Product Issuers

Product Issuers must:

  • Create a target market distribution (TMD) for each product. This includes the class of consumers and any distribution conditions
  • Publish that TMD
  • Take reasonable steps in relation to distribution - i.e marketing and distribution should be focussed on the target market
  • Notify ASIC of any significant dealings outside the TMD
  • Review the TMD to ensure it remains appropriate
  • Maintain records.

Distributors

Distributors must:

  • Notify Issuers of significant dealings outside the TMD for their products
  • Notify Issuers of product complaints
  • Provide information requested in the TMD to the Issuer. 
  • Maintain records of the above.
  • Not distribute a product unless it has a current TMD (excluding personal advice and associated conduct).

Issuers and Distributors

Issuers and Distributors, such as investment platforms, must:

  • Meet the Issuer obligations for products they create.
  • Meet also meet the distributor obligations for any product held on their platform.

We can help

Whether you're a product issuer, platform provider, licensee or financial adviser—we can support you.

For any questions, please complete the form below, email us at ddo@iress.com or speak to your contact at Iress.

DDO

DDO regulations will significantly change how financial services organisations distribute and market products.

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Why Iress?

Iress’ local and global capabilities combine to make Iress a natural DDO solution provider.

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The Iress DDO solution

DDO obligations will create a fundamental shift in how products are distributed to clients and members.

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