Insights

Let's talk about customer vulnerability

Derek Adams, Senior National Accounts Lead at Skipton Building Society discusses the importance of recognising and supporting vulnerable customers

Derek Adams  |  4 min read
09 December 2024

Industry Voice 19 - The true value of Protection

Guest contributor  |  2 min read
25 November 2024

Mortgage obsessions hindering your protection pipeline?

Paula Pearson, Strategic Account Manager at Aviva, shares her thoughts on how an obsession with mortgage customers is hindering the protection pipeline.

Paula Pearson  |  5 min read
07 October 2024

The buy to let challenge & opportunity

Limited company buy to let is on the up and up, making it more and more important that brokers work with lenders who understand the market dynamics, says Leeds Building Society’s Director of Mortgage Distribution Martese Carton.

Martese Carton  |  3 min read
30 September 2024

Industry Voice 18 - Moving On Mortgages

Guest contributor  |  2 min read
16 September 2024

Brick by Brick: Adapting to the Needs of Tomorrow

Skipton Building Society's Jonathan Evans talks about the changing housing market and how the industry can learn from the New Build Sector

Jonathan Evans  |  4 min read
25 March 2024

Bringing Income Protection into Focus

Shepherd's Friendly look at Income Protection and why it is so important in todays market

Shepherds Friendly  |  4 min read
15 January 2024

Returning lifetime mortgage customers: what patterns have emerged in Q3?

Pure Retirement's Scott Burman looks at the returning lifetime mortgage customers and what patterns have emerged in the reasons behind releasing funds in Q3.

Scott Burman  |  4 min read
18 December 2023