Mortgages

The Human Cost of Efficiency

We all talk about being more efficient as businesses, but what does this mean for the people who work there?

Warren O'Connell  |  4 min read
26 September 2023

Mortgages

Not on the high street

Warren O'Connell looks at how aggregators and brokers can make their customers lives simpler, together.

Warren O'Connell  |  4 min read
02 May 2023

Mortgages

I know what I like and I like what I know

Should we really be hanging on to the past? Warren O'Connell says that refusing to move with the times can cause avoidable damage to advisers' businesses

Warren O'Connell  |  5 min read
06 February 2023

Mortgages

Protection - Finally an essential spend?

Is protection now seen as something consumers need to have rather than just a "nice to have"?

Jacqui Durbin  |  4 min read
01 February 2023

Mortgages

Prepare for impact

How do you solve the world's biggest problem? By taking small steps, says Steve Carruthers, who explores some practical ways mortgage lenders can reduce energy.

Steve Carruthers  |  5 min read
09 January 2023

Mortgages

The ultimate test

Steve Carruthers reveals the 2022 Mortgage Efficiency Survey results and the key factors affecting and defining efficient lending and servicing.

Steve Carruthers  |  6 min read
02 November 2022

Mortgages

Doing the hokey cokey

As getting products in and out of the market becomes a challenge for even the most agile of lenders, Steve Carruthers discusses the quest for operational excellence.

Steve Carruthers  |  5 min read
06 September 2022

Mortgages

Too much information?

Is Open Banking muddying the water for lenders? Steve Carruthers weighs up the benefits and asks whether it's a help or hindrance for lenders.

Steve Carruthers  |  6 min read
13 July 2022